Heather Lacey
Fractional Project Management & Delivery Leadership
Project Management leadership for growing organizations where visibility, coordination, and operational structure haven’t scaled with the work.I help teams improve execution, clarify ownership, coordinate complex cross-functional initiatives, and create sustainable operational structures -- without the commitment of a full-time hire.PMP Certified • 10+ Years ExperienceDigital Delivery • Operations • Business Systems
© 2026 H Lacey Consulting.
Services
Typical EngagementsI typically work in short-term or fractional engagements supporting:• Delivery coordination across teams and/or vendors
• Operational process improvement
• Project and program leadership
• PM structure and operating cadence
• Workflow redesign tied to execution challenges
• Delivery visibility and stakeholder communicationEngagements can be advisory or execution-focused, depending on the needs of the organization.
How I WorkI typically support teams through short-term or fractional engagements, combining hands-on project leadership with practical operational improvement.Depending on the need, that may mean stepping in to manage delivery, creating visibility across active work, tightening operating rhythms, improving handoffs, or redesigning the workflows around the work.
Best FitMy services are a strong fit for growing teams that are managing multiple concurrent initiatives, relying on informal coordination, or needing senior project leadership without adding a full-time hire.My clients include:• Growing service businesses
• Digital agencies
• Operationally lean teams
• Organizations navigating process growth
• Teams managing multiple initiatives without a dedicated project manager
Background
My background spans 10+ years leading complex digital delivery and operational initiatives across hospitality, healthcare, media, technology, and utilities organizations.I’ve led initiatives ranging from enterprise system rollouts and operational redesigns to mobile product launches and large-scale system migrations.PMP and Agile certified with experience leading complex, cross-functional initiatives from planning through delivery.
Selected Engagements
SmartHome Energy Management IoT Application
Led cross-functional delivery for a connected home and energy management platform from concept through MVP launch.Global Source-to-Contract Process
Led enterprise procurement process standardization initiatives for a global hospitality organization.Digital Platform Consolidation & Migration
Led large-scale consolidation and migration of nine regional websites into two centralized digital platforms.AI-Enabled Learning & Development Platform
Led operational planning, vendor evaluation, and delivery management for an AI-enabled workforce learning initiative within a membership-based professional organization.
Contact
Please share a few details about your fractional project management needs, and I'll be in touch soon.
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