Clarity. Momentum. Better ways of working.
With 15+ years leading cross-functional programs — from enterprise system rollouts to web and mobile
launches — I guide
organizations through the messy middle of change. My work blends program management, digital delivery,
and operations
design so teams can scale smoothly and work with confidence.
Services
Program & Project Leadership
Bring experienced structure to your digital or operational initiatives. I help teams
define scope, align
cross-functional stakeholders, and deliver projects predictably — whether launching
a new digital product, standing up a
PMO framework, or improving day-to-day operations.
Operations & Workflow Design
Streamline how work flows across your organization. I design approval flows, intake
processes,
reporting structures, and operating rhythms that reduce bottlenecks and make
responsibilities clear.
Systems Implementation Support
From P2P and inventory systems to CRM and CMS platforms, I help teams adopt and
optimize the tools that run the
business. Support includes requirements gathering, vendor coordination, rollout
planning, configuration, training, and
change management.
Digital Delivery & Product Execution
Support for web, app, and SaaS delivery — including roadmap planning, sprint
execution, team coordination, and
cross-functional communication. I ensure progress is visible, blockers are resolved
quickly, and teams stay aligned.
Change Management & Team Enablement
Clear communication, training, and adoption strategies that help teams embrace new
systems and ways of working. I bridge
strategy and execution so change sticks.
Procurement Project Leadership
Experienced oversight for sourcing initiatives, including RFP design, supplier
management, bid evaluation, and clear
recommendations for award.
About
I’m a program and operations consultant with experience across digital delivery, enterprise systems, and
large-scale
process change. For over 15 years, I’ve helped organizations modernize how they work — improving
visibility, reducing
friction, and delivering complex initiatives with confidence.
My career spans hospitality, healthcare, media, technology, and mission-driven organizations. I’ve
led mobile product
launches, multi-site CMS migrations, enterprise system rollouts, operational redesigns, and PMO
transformations.
I’m most effective in environments where teams need structure, alignment, and clarity — especially
during periods of
growth, transition, or tool adoption.
Outcomes include:
- Faster, clearer decision-making across teams and stakeholders
- Scalable, repeatable processes that reduce operational drag
- Improved visibility into priorities, dependencies, and upcoming work
- Fewer reactive escalations and time-consuming fire drills
- Smoother cross-functional collaboration and handoffs
- More predictable delivery timelines and steadier progress
Not sure where to start?
Most clients begin with a workflow, delivery, or systems gap analysis to surface gaps, bottlenecks, and
opportunities
for quick wins.
Share a few details and I’ll recommend the right next step.